Bringing stakeholders together

Written by Short Breaks PartnershipDate 08 Oct 2015

Enfield Council wanted to develop a local offer that is a central and valued resource for families that they turn to as their first source of information.

They appointed a dedicated worker to engage with children, young people, parents and colleagues in education, health, social care and the voluntary sector to identify what services they provide, their eligibility criteria and the accessibility of the service.

They used a combination of focus groups, mystery shopper reviews and consultation with local young people to inform the development of their local offer. A group of young people also worked with the local youth service to develop a DVD to help others better understand Education, Health & Care Plans.