This resource gives guidance for anyone wanting to understand commissioning and personalisation including, health, social care and education practitioners. It aims to highlight how the whole system needs to be changed in order to improve outcomes for children, young people and families. It explains that the first stage of the commissioning process, personalisation, co-production, policy drivers and cultural change. Also considered are what understanding ‘needs’, the present system and what is available, understanding cost and value, benchmarking and understanding outcomes.
The second stage of the commissioning process is discussed in terms of strategic commissioning and the basic roles and responsibilities, commissioning principles, commissioning policy and the strategic plan. The third stage looks at annual budgets and plans, new systems and processes, developing the market of service provision, workforce planning and development and information to support individual choice. This includes consideration of the different ways of commissioning, procurement techniques and joint and collaborative commissioning.