Information Advice and Support​ provider:

Poole SENDIASS Special Educational Needs and Disability Information, Advice and Support Service

Description of service offered:

We are a small service which gives free, confidential and impartial information advice and support on all aspects of Special Educational Needs and Disabilities including health and social care. We have a telephone helpline with 24 hour voicemail; email advice line; face to face support by appointment; written information and advice leaflets; signposting to other services; training and workshops; information sessions for parents and young people. We can Guide you through the Education, Health and Care (EHC) assessment and planning process, Help you to contribute your views to the assessment process or at annual reviews; Help you with paper work; Help you to prepare for meetings and/or support you at meetings; Help with exclusions; Put you in touch with other services and organisations that may be able to help you

Opening hours:

9 – 5pm Monday to Thursday
9 – 4pm Friday
School holiday opening times are variable.


Quay Advice Centre
18 Hill Street
BH15 1NR

Helpline number:  

01202  261 933