About the Information Advice and Support Programme 

The Information Advice and Support Programme is a national government initiative which commenced in June 2018 and has now been extended to run till March 2021.

The programme seeks to ensure that in every local authority area, children and young people with SEND and their parents have access to impartial and free information, advice and support covering SEND issues through local statutory SEND Information, Advice and Support Services and the offer of a national helpline and online advice which is provided by Contact. 

With so much out there about Covid-19 (coronavirus) and confusion about the virus and its impact, IASP and statutory services want to make sure families know where to ask questions and access the most important information. However, Covid-19 has temporarily changed some of the ways local services are provided to parents, children and young people, but they are all still very much available and with support from IASP, are rapidly adapting to ensure they are available to support as many people as possible.

The programme is led by the Council for Disabled Children and funded by the Department for Education. The programme is being delivered through a partnership arrangement between the Information, Advice and Support Network and Contact and IPSEA as a legal training provider


Key programme contacts are:

Information Advice and Support Programme (IASP)

Martin Bull, Assistant Director / Programme Lead  mbull@ncb.org.uk

Dan Ellitts, Contracts and Finance Manager  DEllitts@ncb.org.uk

Information Advice and Support Network (IASSN)

Daisy Russell, Practice and Policy Manager  drussell@ncb.org.uk

Tom Quilter, Senior Development Officer  tquilter@ncb.org.uk

Click here to access the IASSN website. 

National helpline (Contact) 

Angie Fenn, Helpline Manager Angie.Fenn@contact.org.uk

Click here to access the Helpline website.


For other enquires about the programme please email iasp@ncb.org.uk